COVID-19 Update for Patients

A new coronavirus is the cause of an outbreak of respiratory infection, now known as COVID-19. The number of cases worldwide is changing quickly. B.C. has confirmed cases of coronavirus. Find information about the virus, how to protect yourself, your family, and your community.

What you need to know:

Mandatory mask use to begin in all health care facilities, including family doctor and community specialist offices

BC’s Ministry of Health has announced a new Mask Use Policy that applies to all health care facilities for the duration of the COVID-19 pandemic.

The policy mandates that all patients, visitors, health care providers, and non-clinical staff must wear medical masks in all settings where health care is provided. This includes community doctors’ offices, long term care, and assisted living facilities. The policy states that mask-wearing is one element in the hierarchy of infection prevention along with physical distancing, quarantine/isolation, staying home when ill, and hand hygiene. The full policy is available here: Mask Use in Health Care Facilities During the COVID-19 Pandemic


Below you can find more information about COVID-19, including symptoms, health precautions, travel precautions, and regular updates on the situation in Canada.

Visit the Vancouver Coastal health: http://www.vch.ca/about-us/news/vancouver-coastal-health-statement-on-coronavirus

BC COVID-19 Support App
The BC Government has launched a COVID-19 support App to help provide residents with the latest information on the ongoing pandemic. The app can be downloaded through the Apple Store or Google Play and is also available as a website online here.

Besides acting as a platform for posting information and alerts, the app also features the B.C. government’s COVID-19 self-assessment tool that can help residents decide if they need to seek coronavirus testing.

Government of Canada information:

  1. About Coronavirus disease (COVID-19)https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/being-prepared.html#a2
  2. Travel advice: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice.html
  3. Community-based measures to mitigate the spread of coronavirus disease (COVID-19) in Canada: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/health-professionals/public-health-measures-mitigate-covid-19.html